Shift Leader — Flexible Hours at Travel Plaza

Applegreen Travel Plazas; Red Bank (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Scheduling

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shift teams, ensure exceptional customer service, and maintain compliance with brand standards and food safety. You will also help train new team members and monitor cash handling procedures.

The role requires standing for long periods, flexibility for days/nights/weekends/holidays, and strong communication with customers and staff. Join a company with flexible schedules, PTO, and wellness benefits.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with customers and resolving complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system and process payments following policies.
• Ensure proper food handling and temperature controls.
• Assist in training new team members.
• Follow brand standards and company policies.
• Inform plaza leadership of observations or problems.
• Execute other tasks as assigned.

Skills

Cash handling

Customer service

Leadership

POS system

Tools

Point-of-Sale (POS) system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shift teams, ensure exceptional customer service, and maintain compliance with brand standards and food safety. You will also help train new team members and monitor cash handling procedures.

The role requires standing for long periods, flexibility for days/nights/weekends/holidays, and strong communication with customers and staff. Join a company with flexible schedules, PTO, and wellness benefits.