Shift Leader: Flexible, Fast-Paced Restaurant Ops

Dairy Queen - BDQ Inc; Caldwell (ID); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Program

Paid Time Off

Vision Insurance

Employee Discount

Opportunities for advancement

Flexible schedule

Referral bonus program

Tuition Assistance

Job summary

Dairy Queen - BDQ Inc in Blaine, Idaho seeks a Store Crew Supervisor to run shifts, uphold standards, and create a positive guest experience while supporting the General Manager.

You will supervise crew, manage inventory and labor, train staff on recipes, safety, and POS systems, and ensure fast, friendly service during high-volume periods. This role requires hands-on leadership and adherence to Food Safety practices.

Qualifications

• Minimum 1-3 years of high volume restaurant leadership experience.
• High School diploma or equivalent required.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• ServSafe certification is preferred.

Responsibilities

• Manage entire operation of restaurant during scheduled shifts, ensuring quality, service and atmosphere.
• Supervise and coach shift leads and crew; schedule and staffing for daily part and seasonal demands.
• Control inventory, order products, and manage cash procedures.
• Ensure food safety and sanitation standards are followed; train staff on PRIDE systems and routines.
• Drive Fan service and customer satisfaction; resolve issues promptly and professionally.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Technical - POS

Flexibility and adaptability

Integrity

Education

High School diploma

Tools

Point of Sale (POS) systems

Job description

Dairy Queen - BDQ Inc in Blaine, Idaho seeks a Store Crew Supervisor to run shifts, uphold standards, and create a positive guest experience while supporting the General Manager.

You will supervise crew, manage inventory and labor, train staff on recipes, safety, and POS systems, and ensure fast, friendly service during high-volume periods. This role requires hands-on leadership and adherence to Food Safety practices.