Shift Leader: Fast-Track to Manager & Flexible Hours

Jersey Mikes Subs Salem, VA; Salem (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Discounted meals on every shift

Paid, comprehensive training from day 

Flexible scheduling options (typically

Fast-track promotion pathways into ASM

Positive, team-first culture

Job summary

Jersey Mike's Subs Salem, VA is seeking a dependable Shift Leader to join the Jersey Mike's family. You will lead a small team, manage shifts, and ensure top quality service and food safety. The role offers full-time hours, on-site work, and clear opportunities for advancement.

Responsibilities include opening/closing, cash handling, coaching staff, and maintaining standards across all station duties. Experience with quick service and strong customer service is preferred.

Qualifications

• Strong customer service, communication, and multitasking skills with a sense of urgency.

Responsibilities

• Shift Leadership & Operations: Key holder responsible for opening/closing procedures, running smooth shifts, and leading a crew of 3 to 8 team members during busy rushes.
• Food Quality & Prep: Certified across all restaurant stations—bake fresh bread, complete morning/daily prep, and slice meats and cheeses with precision.
• Standards & Accountability: Follow and uphold company policies, procedures, Core Values, and operating standards while holding yourself and the team accountable to the standard.
• Quality & Safety: Ensure every sub is made correctly (The Mike's Way) and maintain strict food safety, sanitation, store cleanliness, and guest service standards.
• Business Goals: Handle cash accurately, support labor control, inventory management, and shift performance goals.
• Coaching & Culture: Coach and mentor team members, handle guest concerns professionally, lead by example, and actively protect and promote our positive culture.

Skills

Customer service

Communication

Multitasking

Sense of urgency

Education

ServSafe Food Handler certification

Job description

Jersey Mike's Subs Salem, VA is seeking a dependable Shift Leader to join the Jersey Mike's family. You will lead a small team, manage shifts, and ensure top quality service and food safety. The role offers full-time hours, on-site work, and clear opportunities for advancement.

Responsibilities include opening/closing, cash handling, coaching staff, and maintaining standards across all station duties. Experience with quick service and strong customer service is preferred.