Shift Leader - Hospitality & Team Growth (Flexible Hours)

chick-fil-a; Lutz (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Fun work environment

Flexible scheduling

Learning from leaders

Growth opportunities

Job summary

Chick-fil-A is seeking a Shift Leader at our local restaurant in Florida. The role focuses on supporting senior leadership, maintaining daily operations, and promoting genuine hospitality for guests and team members alike.

Responsibilities include organizing shift setups, ensuring food safety and operational accuracy, and coaching teammates to grow professionally. Flexibility with schedules and a commitment to Chick-fil-A values are important.

Qualifications

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior shift lead/ supervisor experience preferred

Responsibilities

• Organize and oversee positional set-ups, breaks, and changes
• Ensure Food Safety, Operational Accuracy, and hospitable service
• Maintain cleanliness, organization, and operational compliance
• Lead shifts, train and develop others, and ensure accountability
• Count drawers and finalize day

Skills

Customer service

Communication

Leadership

Team building

Food safety

Problem solving

Job description

Chick-fil-A is seeking a Shift Leader at our local restaurant in Florida. The role focuses on supporting senior leadership, maintaining daily operations, and promoting genuine hospitality for guests and team members alike.

Responsibilities include organizing shift setups, ensuring food safety and operational accuracy, and coaching teammates to grow professionally. Flexibility with schedules and a commitment to Chick-fil-A values are important.