Shift Leader: Fast-Paced Team Builder & Growth Path

RaceTrac; Town of Florida (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Shift incentives

Career growth

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac is seeking a Shift Manager to lead the store team on a fast-paced shift. You will motivate staff, ensure smooth food service, accurate cash handling, and a welcoming guest experience while upholding safety and cleanliness standards.

You will train and coach team members, address guest concerns with empathy, and drive operational excellence across inventory, promotions, and communication during each shift.

Qualifications

• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs and perform physical tasks without frequent breaks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Responsibilities

• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Model accountability and proactive problem-solving in busy times.

Skills

Leadership

Communication skills

Team building

Customer service

Education

High School Diploma or GED

Job description

RaceTrac is seeking a Shift Manager to lead the store team on a fast-paced shift. You will motivate staff, ensure smooth food service, accurate cash handling, and a welcoming guest experience while upholding safety and cleanliness standards.

You will train and coach team members, address guest concerns with empathy, and drive operational excellence across inventory, promotions, and communication during each shift.