Shift Leader: Fast-Paced Team Builder & Growth

RaceTrac; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Shift incentives

Career growth opportunities

Leadership training

Flexible scheduling

People-first environment

Comprehensive benefits

Job summary

RaceTrac is seeking a hands-on Shift Manager to lead store operations and drive performance on a fast-paced shift. You’ll empower team members, set a positive tone, and ensure guest satisfaction while maintaining food safety and cleanliness standards.

The role emphasizes coaching, cross-functional teamwork, and operational excellence, with opportunities for growth into General and Co-Managers roles. A competitive pay package and shift incentives are offered.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Team leadership

Communication skills

Customer service

Coaching others

Education

High School Diploma or GED

Job description

RaceTrac is seeking a hands-on Shift Manager to lead store operations and drive performance on a fast-paced shift. You’ll empower team members, set a positive tone, and ensure guest satisfaction while maintaining food safety and cleanliness standards.

The role emphasizes coaching, cross-functional teamwork, and operational excellence, with opportunities for growth into General and Co-Managers roles. A competitive pay package and shift incentives are offered.