Shift Leader: Fast-Paced Store Supervisor

Break Time Convenience Store; Rolla (MO); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Break Time Shift Leaders assist in the management and operations of a Break Time Convenience Store. This first step into management assists with the store’s finances, performs shift supervision, and completes the necessary paperwork. Shift Leaders are energetic team members who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Qualifications

• 18 years of age or older.
• Friendly, customer service-oriented person who enjoys a fast-paced work environment.
• Valid driver’s license and vehicle insurance with adequate transportation to/from bank.
• Flexible availability which may include all shifts, weekends, and holidays.
• Works well individually and in leading a team.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability to perform assigned duties with accuracy and with minimal supervision.
• Legal authorization to work in the United States.

Responsabilités

• Provide excellent customer service by engaging with customers and encouraging the store team to do the same; greet and thank each customer and provide fast and friendly service; support peak hours; handle complaints quickly and courteously; conduct accurate and efficient transactions.
• Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, fuel management, and maintaining the facility and equipment in good condition; ensure cleanliness and proper opening/closing.
• Assist in merchandising and promotions; pricing, promotions, stocking, and suggesting add-on sales; ensure shelves and coolers are stocked and presentable.
• Supervise assigned shifts in the absence of the manager; help train new employees; contribute to performance evaluations and disciplinary actions; promote food service and safety.
• Maintain timely and professional communication with customers, vendors, employees, and management regarding store operations.
• Understand store finances; control shortages and expenses; participate in audits; help meet sales and controllable expenses goals; perform loss control functions.
• Exhibit professionalism, recruit and train staff, and adhere to local, state, and federal regulations governing store operations.
• Utilize POS systems and hardware; perform math to make change, complete shift reports, and count product.

Connaissances

Customer service

Team leadership

Flexible availability

Mathematical calculations

Communication

Formation

High school diploma or GED

Outils

Point of Sale systems

Description du poste

Break Time Shift Leaders assist in the management and operations of a Break Time Convenience Store. This first step into management assists with the store’s finances, performs shift supervision, and completes the necessary paperwork. Shift Leaders are energetic team members who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.