Shift Leader — Fast-Paced Retail, Lead & Elevate Team

RaceTrac; Pennsylvania; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay & incentives

Leadership development

Flexible scheduling

Benefits package (medical, dental, 202

401(k), PTO)

Job summary

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced store team, ensuring guest satisfaction and smooth daily operations. You will manage food service, stocking, and cash handling with a positive, proactive approach.

You will mentor team members, drive performance, and uphold safety and cleanliness standards while promoting RaceTrac's core values and a collaborative culture.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.

Skills

Leadership

Customer service

Communication

Team building

Coaching

Education

High School Diploma or GED

Job description

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced store team, ensuring guest satisfaction and smooth daily operations. You will manage food service, stocking, and cash handling with a positive, proactive approach.

You will mentor team members, drive performance, and uphold safety and cleanliness standards while promoting RaceTrac's core values and a collaborative culture.