Shift Leader - Fast-Paced Retail, Flexible Hours & Growth

RaceTrac; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Shift incentives

Career growth opportunities

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac is seeking a Shift Manager to lead a fast-paced team on each shift. You will set the tone, coach staff, and ensure food service, stocking, cleaning, and cash handling are performed to RaceTrac standards.

Ideal candidates bring 2–3 years in retail or food service and at least 1 year of supervisory experience. Expect a dynamic work environment, flexible scheduling, and opportunities for growth within the company.

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service preferred.
• 1+ years of leadership or supervisory experience preferred.
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive Operational Excellence and train staff to meet food safety and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communication.
• Manage cash wrap, write-offs, and compliance documentation.
• Lead shift-change communication and ensure team alignment throughout the day.
• Model communication and accountability and relay updates from leadership.

Skills

Leadership

Team building

Customer service

Communication

Retail experience

Education

High School Diploma or GED

Job description

RaceTrac is seeking a Shift Manager to lead a fast-paced team on each shift. You will set the tone, coach staff, and ensure food service, stocking, cleaning, and cash handling are performed to RaceTrac standards.

Ideal candidates bring 2–3 years in retail or food service and at least 1 year of supervisory experience. Expect a dynamic work environment, flexible scheduling, and opportunities for growth within the company.