Shift Leader — Fast-Paced Restaurant Team Leader

Golden Chick; Hondo (NM); On-site; USD 17,000 - 25,000; Full time

Job summary

Golden Chick in New Mexico, Hondo is expanding and seeks a Shift Leader to join the team. This role supports shift management, guest experience, and staff leadership while ensuring safety and cleanliness across stations.

Responsibilities include supervising stations, coaching crew, obtaining station certifications, handling food and cash, and operating the POS. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must obtain State Food Handler certification within 60 days of hire.

Responsibilities

• Assists the management team in all aspects of shift management and ensures guests have an outstanding experience.
• Supervises assigned stations for an entire shift.
• Directs, supports, coaches, and provides professional leadership to team members.
• Becomes certified in all stations including shift management, food handling, cash handling, customer recovery and catering.
• Assists with training and developing crew members in their duties and assignments.
• Shift leaders will also prepare food, operate POS, and stock supplies as required.
• Monitors safety and security protocols are being followed.
• Ensures all workstations are clean.
• Resolves customer complaints in a timely, friendly, and professional manner.
• Open or close the restaurant in the absence of a manager following established procedures as well as safety policies.
• Completes checklists for opening, mid-shift, closing, and food safety.
• Communicates with customers, team members and managers in a positive and professional manner.
• Other duties as assigned.
• Must be willing to work variable schedules. Evenings, weekends, holidays.

Skills

Ability to comprehend simple instr

Reasoning ability

No specific computer skills required

Education

Less than high school education, GED or high school degree preferred.

Job description

Golden Chick in New Mexico, Hondo is expanding and seeks a Shift Leader to join the team. This role supports shift management, guest experience, and staff leadership while ensuring safety and cleanliness across stations.

Responsibilities include supervising stations, coaching crew, obtaining station certifications, handling food and cash, and operating the POS. Flexibility for evenings, weekends, and holidays is required.