Shift Lead: Restaurant Ops & Guest Experience

Burger King Corporation; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Burger King Corporation is seeking an Hourly Shift Coordinator to act as the shift leader, coordinating guest service and restaurant operations under the direction of the Restaurant General Manager and Assistant Manager. The role involves managing a team during shifts, maintaining standards, and driving guest satisfaction with efficient service.

The HSC supports the RGM and AM, ensuring timely delivery of orders, overseeing product preparation, and coaching Team Members to enhance overall

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities.

Skills

Guest service

Job description

Burger King Corporation is seeking an Hourly Shift Coordinator to act as the shift leader, coordinating guest service and restaurant operations under the direction of the Restaurant General Manager and Assistant Manager. The role involves managing a team during shifts, maintaining standards, and driving guest satisfaction with efficient service.

The HSC supports the RGM and AM, ensuring timely delivery of orders, overseeing product preparation, and coaching Team Members to enhance overall