Shift Leader — Fast-Paced Restaurant, Flexible Hours

Chick-fil-A Restaurants; Brandywine (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Educational Scholarships

Flexible Schedules

Sundays off

Career advancement

Training program

Job summary

Chick-fil-A | Brandywine & Woodyard Landing is seeking a Team Lead to serve as an ambassador and driver of first-class service in a fast-paced environment. The role requires leading by example, delivering legendary customer service, and guiding the shift team to uphold Chick-fil-A's culture and standards.

The ideal candidate has casual dining leadership experience, a track record in supervising or leading teams, and a willingness to train and onboard new members.

Qualifications

• Casual dining leadership experience preferred.
• Experience as manager, supervisor, or shift lead is helpful.
• Able to lift up to 50 lbs and work flexible hours.

Responsibilities

• Delivers legendary customer service and connects with customers.
• Sets and leads by example in a positive team culture and environment.
• Maintains a calm demeanor during high volume and sets a positive example for the shift team.
• Anticipates store needs by evaluating environment and customer cues.
• Regularly communicates with Operations Directors and Owner/Operators regarding store operations and team management.
• Help train and onboard new team members.

Skills

Leadership

Customer service

Team management

Multi-tasking

Job description

Chick-fil-A | Brandywine & Woodyard Landing is seeking a Team Lead to serve as an ambassador and driver of first-class service in a fast-paced environment. The role requires leading by example, delivering legendary customer service, and guiding the shift team to uphold Chick-fil-A's culture and standards.

The ideal candidate has casual dining leadership experience, a track record in supervising or leading teams, and a willingness to train and onboard new members.