Shift Lead - Customer-Focused, Flexible & Sundays Off

Ontario Trillium Foundation; Brandywine (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Educational Scholarships

Flexible Schedules

Sundays off

Progressive paid training

Career advancement opportunities

Job summary

Chick-fil-A at Brandywine MD is hiring Shift Leads to join a fast-paced team that delivers legendary customer service and operates as a family. The Team Lead supports operations, trains new staff, and helps maintain a calm, welcoming environment during busy periods.

The ideal leader has casual dining experience and a proven track record in leadership. Prior roles as manager, supervisor or shift lead are helpful, and you will train, onboard and work with Directors and Owners to ensure outstanding

Qualifications

• Past leadership in casual dining or similar service environments.
• Experience training and onboarding new staff is a plus.

Responsibilities

• Delivers legendary customer service by connecting with customers and responding to needs.
• Sets and leads by example in a positive team culture.
• Maintains calm demeanor during high volume periods and guides shift team.
• Anticipates store and customer needs by evaluating the environment.
• Communicates with Operations Directors and Owner/Operators about store operations.
• Help train and onboard new team members.

Skills

Leadership

Customer service

Team player

Multi-tasking

Job description

Chick-fil-A at Brandywine MD is hiring Shift Leads to join a fast-paced team that delivers legendary customer service and operates as a family. The Team Lead supports operations, trains new staff, and helps maintain a calm, welcoming environment during busy periods.

The ideal leader has casual dining experience and a proven track record in leadership. Prior roles as manager, supervisor or shift lead are helpful, and you will train, onboard and work with Directors and Owners to ensure outstanding