Shift Leader | Fast-Paced QSR Team Lead & Growth Path

Harri; Waconia (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Jersey Mike's Subs in Waconia, MN is seeking a Shift Leader to join our fast-paced restaurant team. You will manage team members during each shift, communicate priorities, and uphold service standards while ensuring food safety and cleanliness.

The ideal candidate has experience as a shift manager or in a similar role, a commitment to excellent customer service, strong leadership and decision-making skills, and the ability to work well in a team while standing for long periods.

Qualifications

• Experience as a Shift Manager or similar role.
• Knowledge of the industry and relevant health and safety regulations.
• Commitment to excellent service.
• Working well within a team.
• Leadership skills and ability to make decisions fast.
• Strong problem-solving aptitude.
• Ability to stand for long periods.
• High school diploma & QSR/restaurant experience is preferred.

Responsibilities

• Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
• Deploy team members appropriately to meet customers' needs and service standards throughout shift
• Communicate shift priorities, goals and results with team members
• Support training as directed by General Manager or Assistant Manager(s)
• Arrive in a timely manner to be ready in position at the start of scheduled shift
• Role model exceptional customer service
• Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
• Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
• Complete all required training

Job description

Jersey Mike's Subs in Waconia, MN is seeking a Shift Leader to join our fast-paced restaurant team. You will manage team members during each shift, communicate priorities, and uphold service standards while ensuring food safety and cleanliness.

The ideal candidate has experience as a shift manager or in a similar role, a commitment to excellent customer service, strong leadership and decision-making skills, and the ability to work well in a team while standing for long periods.