Shift Leader - Drive Team Excellence in QSR

24041 Jersey Mike's Waconia; Waconia (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

24041 Jersey Mike's Waconia is currently seeking a motivated Shift Leader to manage in-store operations. In this role, you will oversee crew members, ensure exceptional customer service, and maintain operational efficiency.

The ideal candidate has prior shift management experience, leadership skills, and a commitment to service excellence. Join a fun and rewarding organization that values teamwork and professional growth!

Qualifications

• Experience as a Shift Manager or similar role.
• Knowledge of industry and relevant health and safety regulations.
• Commitment to excellent service.
• Ability to stand for long periods.
• QSR/restaurant experience is preferred.

Responsibilities

• Oversee in-store operations and coach crew members.
• Manage employees and communicate responsibilities.
• Role model exceptional customer service.
• Drive urgency and monitor team performance.
• Maintain a safe and healthy work environment.

Skills

Customer service

Leadership

Problem-solving

Teamwork

Education

High school diploma

Job description

24041 Jersey Mike's Waconia is currently seeking a motivated Shift Leader to manage in-store operations. In this role, you will oversee crew members, ensure exceptional customer service, and maintain operational efficiency.

The ideal candidate has prior shift management experience, leadership skills, and a commitment to service excellence. Join a fun and rewarding organization that values teamwork and professional growth!