Shift Leader: Fast-Paced Pizza Ops & Team Lead

Papa John's International; Alaska; On-site; USD 42,000 - 60,000; Full time

Job summary

Papa John’s International is seeking a Restaurant Shift Supervisor to oversee shifts and the operation of a Papa John’s restaurant, ensuring high quality products and outstanding customer service while maintaining profitability. You will supervise staff, train team members, manage cash and inventory using company systems, and ensure compliance with safety standards and company policies.

This role requires leadership, reliability, and the ability to thrive in a fast-paced environment, including

Qualifications

• Supervise shifts and maintain staffing according to projected sales.
• Promote quality standards and respond to customer concerns promptly.
• Train team members to meet customer expectations and uphold brand standards.

Responsibilities

• Demonstrate exemplary operations skills across restaurant duties and ensure each order meets Papa John’s standards.
• Supervise a restaurant team, train staff, and ensure adherence to uniform and appearance standards.
• Contribute to sales goals by delivering prompt, friendly customer service and driving sales execution.
• Manage cash, inventory, and assets to minimize loss while maintaining a clean, safe restaurant environment.

Skills

Operations leadership

Team supervision

Customer service

Cash handling

Education

High School diploma or GED

Tools

FOCUS System

Job description

Papa John’s International is seeking a Restaurant Shift Supervisor to oversee shifts and the operation of a Papa John’s restaurant, ensuring high quality products and outstanding customer service while maintaining profitability. You will supervise staff, train team members, manage cash and inventory using company systems, and ensure compliance with safety standards and company policies.

This role requires leadership, reliability, and the ability to thrive in a fast-paced environment, including