Shift Leader - Fast-Paced Ops & Team Coach

Dairy Queen | Goraya Group; Clearfield (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedule

Free Manager meals

Free Birthday Cake on your Birthday

Job summary

Dairy Queen in Utah is seeking a Shift Leader to run a shift like their own business. You will coach team members, manage labor and productivity, handle guest concerns, and ensure the restaurant operates efficiently and profitably.

This role requires strong decision-making skills, accountability, and the ability to stay composed in high-volume environments. If you lead from the front and set the pace for the team, this is your opportunity.

Qualifications

• Strong leadership presence and accountability.
• Ability to make decisions quickly and calmly.
• Experience working in high-volume restaurant environments.

Responsibilities

• Lead and direct team members during assigned shifts.
• Ensure food quality, speed of service, and guest satisfaction.
• Manage labor and productivity during your shift.
• Coach and develop team members in the moment.
• Handle guest concerns and service recovery professionally.
• Enforce food safety, cleanliness, and health standards.
• Open and/or close the restaurant following company procedures.
• Maintain a positive, high-energy work environment.

Skills

Leadership presence

Decision making

Work under pressure

Urgency and pacing

Team player

Job description

Dairy Queen in Utah is seeking a Shift Leader to run a shift like their own business. You will coach team members, manage labor and productivity, handle guest concerns, and ensure the restaurant operates efficiently and profitably.

This role requires strong decision-making skills, accountability, and the ability to stay composed in high-volume environments. If you lead from the front and set the pace for the team, this is your opportunity.