Shift Leader: Fast-Paced Ops Lead with Growth & Perks

whitewater

Cincinnati (OH)

On-site

USD 21,000 - 23,000

Full time

14 days+
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Benefits offered by this job

Biweekly tips
401(k) match
Insurance (Medical/Dental/ Vision)
Paid training
Promotion opportunities
Flexible scheduling
Free weekly car washes
Performance bonuses

Job summary

WhiteWater Express in Cincinnati, OH is seeking a Shift Leader for a full-time role. You’ll lead a fast-paced team, supervise daily operations, and ensure customer satisfaction while promoting safety and efficiency on the shift.

Starting pay ranges from $15–$17 per hour plus biweekly tips. Paid training, opportunities for promotion, and benefits are offered as part of a supportive, growth-oriented workplace.

Qualifications

  • 18+ years old
  • Previous leadership, retail, hospitality, or customer service experience preferred
  • Comfortable working outdoors in various weather conditions
  • Able to lift up to 50 lbs and stay active throughout the shift
  • Available evenings and weekends
  • Strong communication and team leadership skills
  • Dependable, motivated, and customer-focused
  • Ability to follow safety procedures and company policies
  • Must pass a background check

Responsibilities

  • Support daily shift operations and assist with team oversight
  • Ensure team members understand and complete their responsibilities
  • Provide excellent customer service and resolve customer concerns
  • Help customers choose wash packages and memberships
  • Monitor equipment performance and report maintenance needs
  • Assist with incident reports and operational documentation
  • Ensure safety policies and procedures are followed
  • Support store opening and closing procedures
  • Maintain site cleanliness, organization, and wash quality
  • Encourage a positive, team-focused work environment

Skills

Leadership
Customer service
Team supervision
Communication

Job description

WhiteWater Express in Cincinnati, OH is seeking a Shift Leader for a full-time role. You’ll lead a fast-paced team, supervise daily operations, and ensure customer satisfaction while promoting safety and efficiency on the shift.

Starting pay ranges from $15–$17 per hour plus biweekly tips. Paid training, opportunities for promotion, and benefits are offered as part of a supportive, growth-oriented workplace.

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