Shift Leader: Fast-Pace Hospitality to GM Path

Sweetgreen; Whites Creek (TN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Tips (subject to location and role)

Competitive wages

Path to Shift Leader/Manager

Medical, dental, and vision options

Paid vacation, wellness time, and par­

Free meal every shift

401(k)

Team Member Merch Shop

Job summary

Sweetgreen is seeking a Shift Leader in the United States to guide daily restaurant operations and coach team members. You’ll drive hospitality, food quality, and efficiency across shifts, ensuring guests feel welcomed and cared for while maintaining safety and standards.

Ideal candidates bring 1+ year in leadership roles, thrive in fast-paced settings, and are ready to grow into general manager roles within two years. This role offers pathways to leadership opportunities within Sweetgreen.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role
• Experience in fast-paced environments - restaurant, retail, or hospitality
• Ability to coordinate multiple tasks while maintaining operational standards
• Ability to speak, read, write, and understand the primary language(s) of the work location
• Must be able to work at least 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Supervisory experience

Hospitality

Team motivation

Operational excellence

Job description

Sweetgreen is seeking a Shift Leader in the United States to guide daily restaurant operations and coach team members. You’ll drive hospitality, food quality, and efficiency across shifts, ensuring guests feel welcomed and cared for while maintaining safety and standards.

Ideal candidates bring 1+ year in leadership roles, thrive in fast-paced settings, and are ready to grow into general manager roles within two years. This role offers pathways to leadership opportunities within Sweetgreen.