Shift Leader — Fast-Paced Hospitality + Growth

Shake Shack; Cologne (VA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses based on goals

Medical, Dental, Vision Insurance & FＳ

Supplemental Life Insurance and Short-

401(k) plan with Company Match

Paid Time Off/ Sick Time

Paid Parental Leave

Employer Assistance Program (EAP)

Commuter Benefits

Exclusive corporate discounts

Shake Shack Meal Discounts

Charitable opportunities

Employee Resource Groups

Career development opportunities

Job summary

Shake Shack is hiring a shift supervisor to lead a high-performing team on a fast-paced restaurant floor. You will direct service flow, ensure safety and cleanliness, and uphold quality and speed during your shift.

The role includes interviewing hourly Team Members, supporting operations, and collaborating with the team to deliver memorable guest experiences. Requirements: at least 1 year of restaurant leadership, Food Safety Certification, and strong communication and problem-solving skills.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership experience

Communication skills

Problem solving

Education

Food Safety Certification

Job description

Shake Shack is hiring a shift supervisor to lead a high-performing team on a fast-paced restaurant floor. You will direct service flow, ensure safety and cleanliness, and uphold quality and speed during your shift.

The role includes interviewing hourly Team Members, supporting operations, and collaborating with the team to deliver memorable guest experiences. Requirements: at least 1 year of restaurant leadership, Food Safety Certification, and strong communication and problem-solving skills.