Shift Leader - Fast-Paced Hospitality & Growth

Shake Shack; Town of De Witt (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Health insurance

Flexible spending accounts

Life insurance

Short-term disability

401(k) match

Paid time off

Parental leave

EAP

Commuter benefits

Meal discounts

Charitable opportunities

Employee resource groups

Career development

Job summary

Shake Shack is hiring for a shift leadership role in New York. You will oversee service flow, directly manage team members, and support operations like purchasing and inventory. You’ll also participate in interviews and help maintain a positive, safe, and high‑quality guest experience.

The role requires at least 1 year of leadership in a restaurant, a local Food Safety Certification, and strong problem solving and communication skills. Weekly pay and comprehensive benefits are offered.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Communication

Problem solving

Food safety awareness

Education

Food Safety Certification

Job description

Shake Shack is hiring for a shift leadership role in New York. You will oversee service flow, directly manage team members, and support operations like purchasing and inventory. You’ll also participate in interviews and help maintain a positive, safe, and high‑quality guest experience.

The role requires at least 1 year of leadership in a restaurant, a local Food Safety Certification, and strong problem solving and communication skills. Weekly pay and comprehensive benefits are offered.