Shift Leader: Fast-Paced, Hands-On Growth Path

Five Guys logo; Richmond (VA); On-site; USD 20,000 - 29,000; Full time

Job summary

Five Guys is seeking a Shift Leader in Richmond, VA to lead each shift, coach crew, and ensure fast, accurate service. You’ll jump into cashier, grill, prep, fries, and dining room roles while maintaining high standards and a positive culture.

We offer on‑the‑job leadership experience, growth opportunities into management, and a fast-paced, team‑oriented environment where every shift matters.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

POS systems

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader in Richmond, VA to lead each shift, coach crew, and ensure fast, accurate service. You’ll jump into cashier, grill, prep, fries, and dining room roles while maintaining high standards and a positive culture.

We offer on‑the‑job leadership experience, growth opportunities into management, and a fast-paced, team‑oriented environment where every shift matters.