Shift Lead: Fast-Paced Leader with Growth Path

Five Guys logo; Alexandria (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

Five Guys in Alexandria, VA is seeking a Shift Leader to guide daily operations and lead by example on every shift. You’ll work side by side with your team to ensure guests leave impressed and return.

This role calls for quick thinking, strong communication, and a hands-on leadership style. As you cover multiple positions and coach crew, you’ll help train new teammates and maintain brand standards in a fast-paced environment.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• Team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast‑paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Customer service

Communication

Team coaching

Decision making

Tools

POS systems

Cash handling

Job description

Five Guys in Alexandria, VA is seeking a Shift Leader to guide daily operations and lead by example on every shift. You’ll work side by side with your team to ensure guests leave impressed and return.

This role calls for quick thinking, strong communication, and a hands-on leadership style. As you cover multiple positions and coach crew, you’ll help train new teammates and maintain brand standards in a fast-paced environment.