Shift Lead: Fast-Paced, Hands-On Leader with Growth

Five Guys logo; Fredericksburg (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Five Guys Operations LLC is seeking a Shift Leader in Fredericksburg, VA. You’ll lead the shift, run operations when managers aren’t on site, and jump into every position—cashier, grill, prep, fries, and dining room—to ensure top guest experiences.

You’ll coach crews, help train new teammates, and foster a strong, positive culture while keeping the kitchen clean, safe, and on-brand. Prior leadership and basic math with POS experience are preferred.

Qualifications

• 1–2 years of restaurant/retail/hospitality experience; leadership preferred.
• Team-first mindset with strong communication skills.
• Leads by doing, not just directing.
• Ability to stay cool and make quick decisions in a fast-paced environment.
• Basic math skills and comfort using POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into cashier, grill, prep, fries, and dining room roles as needed.
• Deliver fast, accurate service and ensure a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Team leadership

Communication skills

Decision making

POS systems

Basic math

Education

Food safety certification (ServSafe)

Tools

POS systems

Job description

Five Guys Operations LLC is seeking a Shift Leader in Fredericksburg, VA. You’ll lead the shift, run operations when managers aren’t on site, and jump into every position—cashier, grill, prep, fries, and dining room—to ensure top guest experiences.

You’ll coach crews, help train new teammates, and foster a strong, positive culture while keeping the kitchen clean, safe, and on-brand. Prior leadership and basic math with POS experience are preferred.