Shift Leader: Fast-Paced Growth & Hands-On Team Leadership

Five Guys logo; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Tips

Bonus

Job summary

Five Guys in Phoenix is seeking a Shift Leader to act as a hands-on leader, guiding the team across all stations and ensuring excellent guest experience. You’ll step in for operations, train new members, and uphold brand standards in a busy kitchen.

Starting pay is $18.00/hour plus Tips and Bonus; leadership and team development opportunities are available as you grow within the company.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communication skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

People leadership

Communication skills

Lead by doing

Calm under pressure

POS proficiency

Tools

POS systems

Job description

Five Guys in Phoenix is seeking a Shift Leader to act as a hands-on leader, guiding the team across all stations and ensuring excellent guest experience. You’ll step in for operations, train new members, and uphold brand standards in a busy kitchen.

Starting pay is $18.00/hour plus Tips and Bonus; leadership and team development opportunities are available as you grow within the company.