Shift Lead: Hands-On Leader with Growth Path

Five Guys logo; Phoenix (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Five Guys in Phoenix, AZ is seeking a Shift Leader to guide daily operations and set the tone on every shift. You’ll work side-by-side with your team to deliver fast, friendly service and maintain brand standards.

You’ll lead by example, manage cash handling, train new crew, and keep the kitchen safe and organized while motivating others to perform at their best. Previous leadership in hospitality is a plus, with opportunities for advancement.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong communication skills and a team-first mindset.
• Leads by doing—not just directing.
• Ability to stay calm and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into cashier, grill, prep, fries, dining room roles.
• Deliver fast, accurate service and guest experiences.
• Coach and motivate crew to perform at their best.
• Train new team members and foster a positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

POS usage

Tools

POS systems

Job description

Five Guys in Phoenix, AZ is seeking a Shift Leader to guide daily operations and set the tone on every shift. You’ll work side-by-side with your team to deliver fast, friendly service and maintain brand standards.

You’ll lead by example, manage cash handling, train new crew, and keep the kitchen safe and organized while motivating others to perform at their best. Previous leadership in hospitality is a plus, with opportunities for advancement.