Shift Leader — Fast-Paced, Customer Service & Training

applegreen; Maplewood (NJ); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is hiring a Shift Supervisor to lead daily shifts and ensure top-tier service across our travel plazas in the Northeast and Midwest. You will supervise team members, uphold brand standards, handle cash, and ensure food safety procedures are followed.

The role requires standing for extended periods, flexible scheduling including nights and holidays, and a focus on friendly, proactive customer interactions. Competitive benefits are offered.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer complaints.
• Complete opening, daily, and closing procedures and checklists.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA is hiring a Shift Supervisor to lead daily shifts and ensure top-tier service across our travel plazas in the Northeast and Midwest. You will supervise team members, uphold brand standards, handle cash, and ensure food safety procedures are followed.

The role requires standing for extended periods, flexible scheduling including nights and holidays, and a focus on friendly, proactive customer interactions. Competitive benefits are offered.