Shift Leader: Fast-Paced Customer Service Lead

008125 Jersey Mike's Subs Linden St; Bethlehem (Northampton County); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Medical insurance

Vision insurance

Weekly pay

Flexible schedules

Career advancement

Résumé du poste

Jersey Mike's Subs is seeking a Shift Leader to oversee operations on scheduled shifts and guide team members to deliver fast, friendly service. You will manage cash handling, training, equipment checks, and customer care while maintaining safety standards.

We value positive attitudes, reliability, and a willingness to grow within our expanding franchise. Competitive pay and benefits are offered to qualifying staff, with opportunities for advancement.

Qualifications

• Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable.
• Desire to impact others.
• QSR experience preferred but not required

Responsabilités

• Provide direction and feedback to workers during shifts
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment

Description du poste

Jersey Mike's Subs is seeking a Shift Leader to oversee operations on scheduled shifts and guide team members to deliver fast, friendly service. You will manage cash handling, training, equipment checks, and customer care while maintaining safety standards.

We value positive attitudes, reliability, and a willingness to grow within our expanding franchise. Competitive pay and benefits are offered to qualifying staff, with opportunities for advancement.