Shift Leader – Fast-Paced Café with Growth Path

Pret; Washington (District of Columbia); Sur place; USD 59 237 000 - 74 390 000; Plein temps

Avantages offerts par ce poste

Mystery Shopper bonus

Tips

Paid time off

Free meals on shift

Health, Dental and Vision benefits

401K

Résumé du poste

Pret is seeking a Team Leader to oversee daily shop operations, lead shifts, and coach a team to uphold Pret standards. You’ll ensure excellent guest service, manage costs, and support a positive, energetic work environment that reflects Pret’s values.

As a Team Leader, you will run peak shifts, resolve issues on the spot, and mentor staff while contributing to the shop’s overall success and guest satisfaction.

Qualifications

• 1+ years of supervisory experience in restaurant, retail, or hospitality environments.
• Experience supporting operational performance in a fast-paced, high-volume setting.
• NYC Food Handlers Card.

Responsabilités

• Run shifts confidently from open to close.
• Coach and train team members on food prep, barista skills, guest service, and Pret standards.
• Provide real-time feedback to improve performance and growth.

Connaissances

Strong communication

Problem solving

Leadership

Description du poste

Pret is seeking a Team Leader to oversee daily shop operations, lead shifts, and coach a team to uphold Pret standards. You’ll ensure excellent guest service, manage costs, and support a positive, energetic work environment that reflects Pret’s values.

As a Team Leader, you will run peak shifts, resolve issues on the spot, and mentor staff while contributing to the shop’s overall success and guest satisfaction.