Shift Leader: Inspire a High-Energy Café Team

Hudson Yards | Pret A Manger; New York (NY); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Mystery Shopper bonus (weekly)

Tips

Paid Time Off

Free meals during shifts

Health, Dental, Vision

401K retirement plan

Transit program

Pet Insurance

Pret Academy training

Discounts

Team-friendly culture

Job summary

Pret A Manger is seeking a Team Leader in New York. You will run shifts, coach team members, and uphold Pret’s standards to deliver great guest experiences. This role focuses on leadership development, cost control, and driving sales while building a strong shop culture.

You’ll be prepared to advance toward shop management or entrepreneurship through hands-on leadership, problem solving, and daily decision making that impact the bottom line.

Qualifications

• 1+ years of supervisory experience in restaurant, retail or hospitality environments.
• Strong communication and problem-solving skills.
• Ability to stand, walk, and perform physical tasks in a fast-paced setting.

Responsibilities

• Run shifts from open to close with confidence.
• Coach and train Team Members on food prep, barista skills, and guest service.
• Provide real-time feedback to help team members improve.
• Conduct pre-shifts to align daily goals and priorities.
• Create a positive, energized environment for guests and team members.

Skills

Supervisory experience

Communication skills

Problem-solving

Ability to stand for long periods

Education

NYC Food Handlers Card

Job description

Pret A Manger is seeking a Team Leader in New York. You will run shifts, coach team members, and uphold Pret’s standards to deliver great guest experiences. This role focuses on leadership development, cost control, and driving sales while building a strong shop culture.

You’ll be prepared to advance toward shop management or entrepreneurship through hands-on leadership, problem solving, and daily decision making that impact the bottom line.