Team Leader: Fast-Paced Café Growth + Mystery Shopper Bonus

Penn 5 | Pret A Manger; New York (NY); Vor Ort; USD 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

Weekly Mystery Shopper bonus (up to $1

Tips

Paid Time Off

Free breakfast and lunch

Health, Dental and Vision Benefits

401K retirement plan

Transit program

Pet Insurance

Zusammenfassung

Pret A Manger is seeking a Team Leader in New York who will oversee daily shop operations, coach staff, and ensure Pret standards are met. This role focuses on delivering great guest service, maintaining quality, and driving sales while leading a small team.

You will run shifts, handle peak times, and develop team members. The career path can lead toward larger leadership roles within Pret as you grow your leadership capabilities.

Qualifikationen

• 1+ year of supervisory experience in restaurant, retail, or hospitality environments.
• Experience supporting operational performance and service standards in a fast-paced, high-volume setting.
• Strong communication and problem-solving skills.
• NYC Food Handlers Card required.
• Available to work in person +30 hours per week.
• Led a shift with more than 5 employees.

Aufgaben

• Run shifts confidently from open to close to ensure smooth operations.
• Coach and train Team Members on food prep, barista skills, guest service and Pret standards.
• Provide real-time feedback to help team members improve and grow.
• Conduct pre-shifts to align daily goals and priorities.
• Create a positive, energized environment and promote teamwork.
• Address team concerns and report performance or development needs to the Manager.

Kenntnisse

Supervisory experience

Strong communication

Problem solving

In-person availability

Team leadership

Jobbeschreibung

Pret A Manger is seeking a Team Leader in New York who will oversee daily shop operations, coach staff, and ensure Pret standards are met. This role focuses on delivering great guest service, maintaining quality, and driving sales while leading a small team.

You will run shifts, handle peak times, and develop team members. The career path can lead toward larger leadership roles within Pret as you grow your leadership capabilities.