Shift Leader: Fast-Paced Bakery, Flexible, Free Cookies

Insomnia Cookies; Evansville (IN); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next?

Flexible scheduling

Employee discount (free cookies!)

Free cookies with every shift

Job summary

Insomnia Cookies in Evansville, IN is seeking a Shift Leader to manage bakery operations during shifts and deliver outstanding guest experiences. You will lead the Cookie Crew, coach teammates, and ensure smooth production, safety, and cash handling.

This role emphasizes leadership by example in a fast-paced environment. Responsibilities include supervising baking, packaging, and order prep, delegating tasks, maintaining cleanliness, and partnering with store leadership to meet guest demand.

Qualifications

• 1+ year of experience in a customer service focused role.
• Experience with POS systems.
• Strong communication and time-management skills.
• Ability to lead and motivate others.
• Must be 18+ and eligible to work in the U.S.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate updates and partner with store leadership to keep the bakery operating at its best.

Skills

Customer service

POS experience

Leadership

Communication

Time management

Team motivation

Food safety

Tools

Point of Sale systems

Job description

Insomnia Cookies in Evansville, IN is seeking a Shift Leader to manage bakery operations during shifts and deliver outstanding guest experiences. You will lead the Cookie Crew, coach teammates, and ensure smooth production, safety, and cash handling.

This role emphasizes leadership by example in a fast-paced environment. Responsibilities include supervising baking, packaging, and order prep, delegating tasks, maintaining cleanliness, and partnering with store leadership to meet guest demand.