Shift Lead - Fast-Paced Bakery with Early Pay

Insomnia Cookies; Indianapolis (IN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (next-day pay)

Flexible scheduling

Employee discount (free cookies!)

Job summary

Insomnia Cookies in Indianapolis seeks a Shift Leader to guide bakery operations, bake and pack orders, and deliver a warm guest experience across all shifts.

You will coach the Cookie Crew, delegate tasks, uphold quality and safety standards, and partner with store leadership to keep the bakery running smoothly. This role offers competitive hourly pay and growth opportunities within the brand.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Excellent communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Experience in retail/food service

Communication skills

Teamwork in fast-paced environment

Positive attitude

18+ years old

Tools

Point-of-Sale system

Job description

Insomnia Cookies in Indianapolis seeks a Shift Leader to guide bakery operations, bake and pack orders, and deliver a warm guest experience across all shifts.

You will coach the Cookie Crew, delegate tasks, uphold quality and safety standards, and partner with store leadership to keep the bakery running smoothly. This role offers competitive hourly pay and growth opportunities within the brand.