Shift Leader: Fast-Pace Team Coach (Part Time)

Automatic Data Processing, Inc.; Pigeon Forge (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Weekly Pay

Paid Vacation

401(k) Plan with matching

FREE Coffee & Meals while working

Competitive Benefits Package

ServSafe certification training

Job summary

Bluemont Group’s Dunkin’ location in Pigeon Forge is hiring a part-time Shift Leader to manage the floor during shifts, coach the crew, and ensure smooth operations from early morning to late evening. You’ll set line assignments, drive-thru efficiency, train teammates, and handle guest issues with a friendly, professional approach.

Ideal candidates bring restaurant or Dunkin’ crew experience, stay calm under pressure, and can count cash accurately while following procedures.

Qualifications

• Restaurant, retail or Dunkin’ crew experience.
• Dependable and people follow your lead.
• Stay calm and friendly when the line is out the door.
• Count cash accurately and follow procedures; you can stand, bend and move for a full shift and lift and carry supplies.

Responsibilities

• Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station.
• Move people where they’re needed as the rush builds and slows.
• Coach crew in the moment: show the recipe, give quick feedback, call out great work.
• Jump in on any station when the drive-thru backs up.
• Fix guest issues on the spot: remake the drink, correct the order, keep it friendly.
• Follow cash, labor and food cost procedures for your shift.
• Run food safety and cleanliness checks, and earn ServSafe certification with us.
• Help train new Crew Members and flag equipment issues to your manager.

Skills

Team leadership

Customer service

Cash handling

Job description

Bluemont Group’s Dunkin’ location in Pigeon Forge is hiring a part-time Shift Leader to manage the floor during shifts, coach the crew, and ensure smooth operations from early morning to late evening. You’ll set line assignments, drive-thru efficiency, train teammates, and handle guest issues with a friendly, professional approach.

Ideal candidates bring restaurant or Dunkin’ crew experience, stay calm under pressure, and can count cash accurately while following procedures.