Shift Leader, Fast-Food Ops & Team Growth

Rackson Restaurants, LLC; West Haven (CT); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Job summary

Rackson Restaurants, LLC is seeking a Restaurant Shift Leader in West Haven, CT. The role is full-time/part-time with a wage of $17.25–$19.25 per hour. You will report to the Restaurant General Manager and help supervise shift operations, ensure guest satisfaction, and uphold brand standards.

Responsibilities include leading a team, cash handling, training, and maintaining cleanliness and safety, with hands-on support as needed to keep service running smoothly.

Qualifications

• High school diploma or equivalent restaurant management experience.
• Previous fast food restaurant experience required.
• Must be at least 18 years old.
• Strong leadership and guest service skills.

Responsibilities

• Oversee restaurant operations during shift to ensure smooth service.
• Supervise staff, handle cash, and maintain cleanliness and safety.
• Train team members and enforce company policies and procedures.
• Resolve guest concerns promptly and professionally.
• Assist with food preparation and overall shift execution as needed.

Skills

Leadership

Customer service

Communication

English

Education

High school diploma

Tools

POS system

Job description

Rackson Restaurants, LLC is seeking a Restaurant Shift Leader in West Haven, CT. The role is full-time/part-time with a wage of $17.25–$19.25 per hour. You will report to the Restaurant General Manager and help supervise shift operations, ensure guest satisfaction, and uphold brand standards.

Responsibilities include leading a team, cash handling, training, and maintaining cleanliness and safety, with hands-on support as needed to keep service running smoothly.