Shift Leader: Fast-Food Operations & People-First Leader

Rackson Restaurants; Havre de Grace (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Career development opportunities

Job summary

Rackson Restaurants in Havre de Grace, MD is seeking a Restaurant Shift Leader to supervise all shift activities and ensure smooth operations while delivering exceptional guest service. You will work hands-on, mentor team members, and partner with management to execute the business plan.

The role requires leadership, strong communication in English, and readiness to work weekends/evenings. Competitive salary, benefits, and growth opportunities are offered.

Qualifications

• High school diploma or equivalent restaurant management experience.
• Previous fast food restaurant experience required.
• Able to read, write, perform basic math, and use a computer/POS system.

Responsibilities

• Oversee restaurant activities during shift to ensure smooth operations.
• Interact with guests and resolve concerns promptly.
• Supervise staff, train others, and enforce company policies.
• Manage cash handling procedures and labor tracking.
• Maintain cleanliness, safety, and adherence to brand standards.

Skills

Strong leadership

Guest service

Cash handling

Communication in English

Team motivation

Multi-station ability

Education

High school diploma or equivalent

Tools

POS systems

Job description

Rackson Restaurants in Havre de Grace, MD is seeking a Restaurant Shift Leader to supervise all shift activities and ensure smooth operations while delivering exceptional guest service. You will work hands-on, mentor team members, and partner with management to execute the business plan.

The role requires leadership, strong communication in English, and readiness to work weekends/evenings. Competitive salary, benefits, and growth opportunities are offered.