Shift Leader: Energetic Store Ops & Team Lead

MFA Oil Company; Columbia Township (MO); Hybrid; USD 30,000 - 42,000; Full time

Job summary

MFA Petroleum Company is hiring Break Time Shift Leaders in Missouri to assist in store management and operations. You will help supervise shifts, support customer service, manage daily reports, cash handling, and merchandising to drive sales while ensuring safety and compliance.

The role emphasizes teamwork, accurate paperwork, and maintaining a clean, welcoming store environment during peak hours and across all shifts.

Qualifications

• 18 years of age or older.
• Friendly, customer-service oriented person who enjoys a fast-paced work environment
• Valid driver’s license and vehicle insurance with adequate transportation to/from bank (the vehicle must be locked and secured when transporting the deposit to the bank)
• Flexible availability which may include all shifts, weekends, and holidays
• Works well individually and in leading a team
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
• Ability to perform assigned duties with accuracy and with minimal supervision
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Ability to remain in a standing position for up to nine hours per shift
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States

Responsibilities

• Provide excellent customer service by engaging with customers and encouraging the store team to do the same; greet and thank each customer and provide fast and friendly service; support peak hours; handle complaints quickly and courteously; conduct accurate and efficient transactions.
• Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, fuel management, and ensuring the facility and all equipment and property is well maintained.
• Assist in proper execution of marketing programs; merchandising, pricing, promotions, and restocking to keep merchandise stocked and appealing.
• Supervise assigned shifts in the absence of the manager; help train new employees on policies and procedures; contribute to performance evaluations as needed; promote food service and food safety.
• Maintain timely and professional communication with customers, vendors, other employees, and management regarding store operations.
• Understand store finances; control merchandise and cash shortages; participate in audits; help meet or exceed sales and expense goals; perform loss-control functions related to cash handling, lottery, food waste, etc.
• Exhibit professionalism in appearance, conduct, and judgement; assist in recruiting, training, and developing the store team; comply with regulations.
• Utilize the store’s technology including POS systems and computers; perform calculations, shift reporting, and inventory counts.

Education

High school diploma or GED equivalent

Job description

MFA Petroleum Company is hiring Break Time Shift Leaders in Missouri to assist in store management and operations. You will help supervise shifts, support customer service, manage daily reports, cash handling, and merchandising to drive sales while ensuring safety and compliance.

The role emphasizes teamwork, accurate paperwork, and maintaining a clean, welcoming store environment during peak hours and across all shifts.