Shift Leader — Elevate Service & Team Performance

Church's Texas Chicken; Slidell (LA); On-site; USD 32,000 - 40,000; Full time

Job summary

Church’s Texas Chicken in Slidell, LA seeks a Shift Leader to guide team members on shift, provide coaching and training, and deliver an outstanding customer experience. The role ensures compliance with Cajun Operating Company policies and procedures, while maintaining product quality and a clean restaurant.

You will lead teammates, monitor service standards, oversee cash handling, inventory and shift tasks, and participate in opening/closing duties.

Qualifications

• Must be at least 18 years of age.
• A high school diploma or GED is highly recommended.
• ServSafe food safety training is highly recommended.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

Responsibilities

• Monitors prompt, friendly, and courteous customer service.
• Ensures Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products with proper rotation.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Team leadership

Customer service

Cash handling

POS proficiency

Inventory management

Safety compliance

Education

High school diploma or GED

ServSafe training (recommended)

Tools

POS system

Job description

Church’s Texas Chicken in Slidell, LA seeks a Shift Leader to guide team members on shift, provide coaching and training, and deliver an outstanding customer experience. The role ensures compliance with Cajun Operating Company policies and procedures, while maintaining product quality and a clean restaurant.

You will lead teammates, monitor service standards, oversee cash handling, inventory and shift tasks, and participate in opening/closing duties.