Shift Leader: Elevate Service & Team Growth

Smashburger | Colorado; Littleton (CO); On-site; USD 2,204,000 - 3,031,000; Full time

Benefits offered by this job

Tip sharing

Refer-a-friend bonus

Free meal per shift

Flexible schedules

Medical/Dental/Vision insurance

Paid time off

401K match

Employee assistance program

Career advancement

Uniform provided

Job summary

Smashburger in Littleton, CO is seeking an enthusiastic Shift Leader to supervise FOH/BOH teams, uphold service standards, and drive guest satisfaction. You will train staff, monitor performance, and ensure food safety while maintaining a positive and efficient dining environment.

Join a team that values timely training, operational excellence, and opportunities for advancement. Must be capable of working nights, weekends, and holidays with a focus on teamwork and customer experience.

Qualifications

• Ability to communicate clearly, both written and verbal
• Strong leadership and people-management abilities
• Excellent time management and organizational skills

Responsibilities

• Oversee front-of-house and back-of-house teams to ensure smooth shift operations
• Foster a fun, positive work environment and uphold service standards
• Train and coach employees using SmashConnect and LMS
• Recognize and reward performance that meets or exceeds standards
• Ensure adherence to food safety and cash-handling procedures
• Monitor guest experience metrics and resolve issues promptly
• Lead onboarding and training for new staff and manage scheduling
• Control costs through inventory, ordering, and labor planning

Skills

Communication skills

People management

Time management

Attention to detail

Job description

Smashburger in Littleton, CO is seeking an enthusiastic Shift Leader to supervise FOH/BOH teams, uphold service standards, and drive guest satisfaction. You will train staff, monitor performance, and ensure food safety while maintaining a positive and efficient dining environment.

Join a team that values timely training, operational excellence, and opportunities for advancement. Must be capable of working nights, weekends, and holidays with a focus on teamwork and customer experience.