Shift Leader: Elevate Service, Lead a High-Performing Team

Buffalo Wild Wings, Inc.; North Las Vegas (NV); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

401k

Health insurance

Dental/Vision insurance

Free meals

Daily pay

Uniforms

Retail discount site

Growth opportunities

Job summary

Buffalo Wild Wings is seeking a Shift Leader to supervise restaurant operations on a shift-by-shift basis, supporting the leadership team with coaching and training to create legendary experiences for guests.

You will lead your team through performance and engagement initiatives, ensure fast, friendly service, and uphold brand standards while reporting to the Store Leader.

This role emphasizes teamwork, accountability, and guest satisfaction in a fast-paced, counter-service environment.

Qualifications

• Must be at least eighteen (18) years of age.
• 1-2 years of previous restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Supervise the restaurant operation on a shift-by-shift basis.
• Provide coaching and support to employees to ensure tasks are performed effectively.
• Lead employees through performance, engagement, and training initiatives.
• Directly manage a shift of employees under the Store Leader.
• Attend weekly operational meetings led by the Restaurant Leader.

Skills

Leadership

Coaching

Guest service

Shift supervision

Job description

Buffalo Wild Wings is seeking a Shift Leader to supervise restaurant operations on a shift-by-shift basis, supporting the leadership team with coaching and training to create legendary experiences for guests.

You will lead your team through performance and engagement initiatives, ensure fast, friendly service, and uphold brand standards while reporting to the Store Leader.

This role emphasizes teamwork, accountability, and guest satisfaction in a fast-paced, counter-service environment.