Shift Leader - People-Centered Service & Growth

Chick-fil-A; Tallahassee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed Sundays

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations and coach team members at our Tallahassee restaurant. The role emphasizes servant leadership, strong character, urgency, and a culture of exceptional guest service.

You will help run the restaurant effectively, lead by example, and ensure accountability for operational excellence. The position offers both full-time and part-time opportunities and opportunities for growth within a people-focused environment.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Enthusiastic speaking

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team management

Teamwork

Job description

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations and coach team members at our Tallahassee restaurant. The role emphasizes servant leadership, strong character, urgency, and a culture of exceptional guest service.

You will help run the restaurant effectively, lead by example, and ensure accountability for operational excellence. The position offers both full-time and part-time opportunities and opportunities for growth within a people-focused environment.