Team Leader: Growth, Service & Flexible Scheduling

Chick-fil-A; Whitsett (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed Sundays

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support daily operations, coach team members, and uphold our standards of service with urgency and heart.

This role emphasizes leading by example, training staff, and maintaining a positive, guest-focused environment in a fast-paced setting. Both full-time and part-time opportunities are available, with growth and development potential within the Chick-fil-A culture.

Qualifications

• Smile and positive demeanor.
• Ability to create and maintain eye contact with Guests.
• Speak enthusiastically and clearly to guests.
• Make emotional connections with guests to enhance service quality.
• Reliable transportation to and from work.
• Ability to work well in a fast-paced environment.
• Strong people skills with a desire to serve team members.
• Strong commitment to superior customer service.
• Ability to manage team member behavior and performance issues.
• Ability to work in a team with shared ownership.
• Prior experience as shift lead or supervisor is preferred but not required.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Provide immediate and respectful responses to Guests’ needs.
• Assist in training new hires and set a positive tone for shifts.
• Be a friendly and encouraging team player.
• Open and/or close, lead shifts, and act as a key holder.
• Count cash drawers and finalize daily sales.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member management

Teamwork

Experience as shift lead preferred

Job description

Chick-fil-A is seeking a Team Leader to support daily operations, coach team members, and uphold our standards of service with urgency and heart.

This role emphasizes leading by example, training staff, and maintaining a positive, guest-focused environment in a fast-paced setting. Both full-time and part-time opportunities are available, with growth and development potential within the Chick-fil-A culture.