Shift Leader: Elevate Quality, Team, and Profit

PJ 5498 PAPA JOHNS CHAGRINFALLS; Chagrin Falls (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John’s Chagrin Falls is seeking a Shift Leader to supervise shifts, ensure quality products and service, and support restaurant profitability. The role emphasizes adherence to company policies, safety, and efficiency.

You will help manage cash, inventory, and staff coverage while upholding health and safety standards and delivering consistent customer experiences during busy periods. This is a fast-paced, hands-on role requiring teamwork and strong communication.

Qualifications

• High School diploma or GED required or preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to shift guidelines for each station including dough management, portioning, and quality control.
• Exemplifies core values, maintains positive attitude, and collaborates with team.
• Ensures adequate shift coverage and provides feedback to resolve issues while maintaining quality and safety.
• Contributes to profit goals by managing costs and inventory within company guidelines.

Skills

Cash management

Planning

Communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John’s Chagrin Falls is seeking a Shift Leader to supervise shifts, ensure quality products and service, and support restaurant profitability. The role emphasizes adherence to company policies, safety, and efficiency.

You will help manage cash, inventory, and staff coverage while upholding health and safety standards and delivering consistent customer experiences during busy periods. This is a fast-paced, hands-on role requiring teamwork and strong communication.