Shift Leader & Guest Experience Coach

Everyday Coffee Company; Conway (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Everyday Coffee Company in South Carolina is seeking a Shift Leader to coach team members and ensure operational excellence. The role involves supporting the Restaurant Manager and managing cash, inventory, and guest satisfaction throughout shifts.

The ideal candidate will have leadership experience in retail or hospitality, possess strong problem-solving skills, and be dedicated to delivering great customer service in a fast-paced environment.

Qualifications

• Basic computer skills required.
• Fluency in English or local language necessary.
• Previous leadership experience in similar fields preferred.

Responsibilities

• Coach restaurant team members and provide feedback.
• Support the Restaurant Manager in achieving operational goals.
• Ensure food safety and brand standards during the shift.
• Handle customer complaints and resolve issues.

Skills

Leadership

Guest service

Problem solving

Teamwork

Education

Previous leadership experience in retail or restaurant

Tools

Basic computer skills

Job description

Everyday Coffee Company in South Carolina is seeking a Shift Leader to coach team members and ensure operational excellence. The role involves supporting the Restaurant Manager and managing cash, inventory, and guest satisfaction throughout shifts.

The ideal candidate will have leadership experience in retail or hospitality, possess strong problem-solving skills, and be dedicated to delivering great customer service in a fast-paced environment.