Shift Leader: Elevate Guest Service & Team Growth
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Benefits offered by this job
Job summary
The Wolak Group, a Dunkin’ Donuts franchise serving Bainbridge, NY, is hiring a Shift Leader to guide a fast-paced team and ensure guests receive top service. The role focuses on coaching staff, maintaining safety and quality, and driving operational excellence during shifts.
We offer competitive hourly pay with tips, flexible hours, and opportunities for tuition reimbursement, career development, and benefits.
Qualifications
- Experience in fast-paced restaurant environments.
- Strong customer service and guest relations skills.
- Ability to train and coach team members.
Responsibilities
- Lead and motivate team to deliver exceptional guest service.
- Train and coach new and existing employees.
- Ensure duties are completed and food/drinks are served safely and to quality standards.
Job description
The Wolak Group, a Dunkin’ Donuts franchise serving Bainbridge, NY, is hiring a Shift Leader to guide a fast-paced team and ensure guests receive top service. The role focuses on coaching staff, maintaining safety and quality, and driving operational excellence during shifts.
We offer competitive hourly pay with tips, flexible hours, and opportunities for tuition reimbursement, career development, and benefits.
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