Shift Leader: Elevate Guest Service & Team Performance

Pine Tree; Town of Ithaca (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food and beverage

Job summary

The Wolak Group is hiring a Shift Leader in the Town of Ithaca. In this role, you will lead a team to provide exceptional guest service, train new employees, and ensure operational excellence. Enjoy competitive pay ranging from $16.25-$19.00/hr., health benefits, tuition reimbursement, and a supportive work environment focused on career growth. Join us at our Dunkin’ Franchise and be a part of an incredible team!

Qualifications

• Ability to role model and lead a team to deliver exceptional service.
• Experience in training and coaching employees.
• Strong understanding of operational excellence.

Responsibilities

• Support operational excellence and lead the team to deliver great service.
• Train and coach new and existing employees.
• Ensure safe, quality food/drinks are served.

Skills

Guest Service

Team Leadership

Training and Coaching

Job description

The Wolak Group is hiring a Shift Leader in the Town of Ithaca. In this role, you will lead a team to provide exceptional guest service, train new employees, and ensure operational excellence. Enjoy competitive pay ranging from $16.25-$19.00/hr., health benefits, tuition reimbursement, and a supportive work environment focused on career growth. Join us at our Dunkin’ Franchise and be a part of an incredible team!