Shift Leader: Elevate Fast-Paced Restaurant Ops

IRMG GROUP; Towson (MD); On-site; USD 21,000 - 22,000; Full time

Job summary

IRMG GROUP operates Burger King Towson Center Mall in Towson, MD, seeking a Shift Leader to oversee daily restaurant operations, manage inventory, and uphold high standards of quality, service, and cleanliness. You will lead a small team and ensure strong customer experiences in a fast-paced setting.

The ideal candidate holds a High School diploma or GED, excels in service, communication, and teamwork, and is comfortable with cash handling and safety duties.

Qualifications

• Strong customer-service mindset and excellent communication.
• Ability to work well in a team and collaborate with colleagues.
• Focus on quality and pride in work.
• Willingness to learn new things and adapt to fast-paced environments.
• Comfort with cash handling and store safety responsibilities.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas (product prep, customer service, upkeep, inventory, team management, recruitment).
• Maintain financial accountability and deliver top-quality products and services to customers.
• Perform additional duties as needed or assigned.

Skills

People person

Team player

Customer service

Quality focus

Willingness to learn

Cash handling

Store safety

Excellent communication

Education

High School / GED

Tools

Cash handling

Job description

IRMG GROUP operates Burger King Towson Center Mall in Towson, MD, seeking a Shift Leader to oversee daily restaurant operations, manage inventory, and uphold high standards of quality, service, and cleanliness. You will lead a small team and ensure strong customer experiences in a fast-paced setting.

The ideal candidate holds a High School diploma or GED, excels in service, communication, and teamwork, and is comfortable with cash handling and safety duties.