Shift Leader - Dunkin Store Coach & Guest Advocate

Dunkin’ @ The Wolak Group - Chittenango; Town of Sullivan (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Tuition reimbursement

Career development

Ongoing training

Health, dental, and vision coverage

401K Savings

PTO

Free/discounted food and beverage

Job summary

The Wolak Group is seeking a Shift Leader at our Dunkin' Donuts location in Chittenango, NY. You will guide the crew to deliver fast, friendly service and coach teammates to uphold quality standards.

This role offers competitive pay from $16.25 to $19.00 per hour plus tips, plus benefits like tuition reimbursement, career development, ongoing training, and health coverage. Join us to help guests enjoy America’s favorite coffee and baked goods with top-notch service.

Qualifications

• Experience in a fast-paced hospitality environment is preferred.

Responsibilities

• Lead the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure duties are completed and food/drinks are served safely and with quality.

Skills

Guest service

Team leadership

Coaching

Communication

Job description

The Wolak Group is seeking a Shift Leader at our Dunkin' Donuts location in Chittenango, NY. You will guide the crew to deliver fast, friendly service and coach teammates to uphold quality standards.

This role offers competitive pay from $16.25 to $19.00 per hour plus tips, plus benefits like tuition reimbursement, career development, ongoing training, and health coverage. Join us to help guests enjoy America’s favorite coffee and baked goods with top-notch service.