Shift Leader - Guest Service & Team Coach

Harri; Lindbergh Lawns (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Tuition reimbursement

Health coverage

401K Savings

Paid time off

Free food / discounts

Job summary

The Wolak Group is hiring a Shift Leader to join our Dunkin’ Donuts franchise network in Syracuse. You will lead a fast‑paced restaurant shift, coach team members, and uphold high standards of guest service and food safety.

This role emphasizes teamwork, communication, and operational excellence. We offer competitive hourly pay, a flexible schedule, and opportunities for career growth through ongoing training and development.

Qualifications

• Experience delivering exceptional guest service in a fast‑paced environment.
• Ability to train and coach new and existing staff effectively.
• Proven leadership skills to guide a team and manage daily operations.

Responsibilities

• Support operational excellence by leading the team to deliver great Guest Service.
• Train and coach new and existing employees to perform duties.
• Ensure duties are completed and food/beverages are prepared safely and to standard.

Skills

Guest service

Team leadership

Coaching

Job description

The Wolak Group is hiring a Shift Leader to join our Dunkin’ Donuts franchise network in Syracuse. You will lead a fast‑paced restaurant shift, coach team members, and uphold high standards of guest service and food safety.

This role emphasizes teamwork, communication, and operational excellence. We offer competitive hourly pay, a flexible schedule, and opportunities for career growth through ongoing training and development.