Shift Leader: Drive Teams, Deliver Great Service

Jersey Mike's Subs; Spring Dale (WV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Free interview sandwich

Job summary

Jersey Mike's Subs is seeking a Shift Leader to oversee in-store operations alongside the General Manager. The role emphasizes integrity, enthusiastic attitude, and adherence to Jersey Mike's standards.

You will greet customers, manage orders, assist a line team, and ensure cleanliness and safety. The interview includes a free sandwich. This role requires flexibility for day and night shifts, weekends, and holidays.

Qualifications

• Be energetic, hard-working, and ethical.
• Understand and adhere to all company policies and procedures.
• Commitment to learning.
• Have strong desire to work as a Team Player.
• Flexibility to work day and nights shifts, weekends, and holidays.
• Ability to stand for long hours at a time and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.
• Ability to lift 40 pounds.
• Must be 18 years old or older.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Skills

Energetic

Hard-working

Ethical

Policy adherence

Learning mindset

Team player

Flexible schedule

Stamina

Positive attitude

Lift 40 pounds

Age 18+

Job description

Jersey Mike's Subs is seeking a Shift Leader to oversee in-store operations alongside the General Manager. The role emphasizes integrity, enthusiastic attitude, and adherence to Jersey Mike's standards.

You will greet customers, manage orders, assist a line team, and ensure cleanliness and safety. The interview includes a free sandwich. This role requires flexibility for day and night shifts, weekends, and holidays.